Frequently Asked Questions
What is an Escape Room?
An Escape Room is nothing more than a room that we transferred into a certain theme and after you enter the room, we close the doors. The goal is to find your way out in the amount of time we give you: an hour. To do so, you have to solve puzzles, riddles, look for keys, hints and all other things that will help you to get out. Working together is the most important.
What is the maximum of participants?
Due to safety reasons and because of the experience of the game, we have set the maximum of six players per Escape Room
What is the minimum age?
For Jason’s Curse and the Execution there is a minimum of the age of 16. For The Mystery of Whitechapel and the Hangover there is a minimum of the age of 12. We do want one adult to be present as attendant.
What about accessibility?
Unfortunately our spaces, including the Escape Rooms are not wheelchair friendly. Jason’s Curse and the Execution are also not suited for pregnant women and people who have difficulties with walking.
What are the costs?
We have two kinds of costs for our Escape Rooms.
From Monday until Thursday the prices are:
The Mystery of Whitechapel – € 100,-
the Hangover – € 100,-
Jason’s Curse – € 125,-
The Execution – € 125,-
From Friday until Sunday the prices are:
The Mystery of Whitechapel – € 110,-
the Hangover – € 110,-
Jason’s Curse – € 135,-
The Execution – € 135,-
Are the Escape Rooms only in Dutch?
No, they are not.
Our Escape Rooms can be played for every nationality who can speak and read English
What are the starting times?
Every even hour a new game round starts. This means that at 10:00h, 12:00h, 14:00h, etcetera, a group can enter an Escape Room.
We ask you to be present 15 minutes before your round starts. This will give us the time to explain the game. The time you make your reservation is the actual start of your game
How can I make a reservation and how can I pay?
Via onze agenda op https://www.escaperoomrijswijk.nl/escaperoom-boeken kun je zelf een boeking aanmaken op een van de vrije tijdssloten. De boeking(en) van de kamer moet gelijk afgerekend worden. Voor eventueel een hapje en drankje kun je op locatie betalen met PIN of contant.
How can I cancel my reservation?
Did you book an Escape Room but you are not able to make it due to circumstances? You can cancel for free up to 48 hours in advance. You receive a new bookingcode as fast as possible, with which you can freely book another timeslot for the same room.
If you have booked multiple Escape Rooms, you can cancel up to 7 days in advance.
If you cancel outside this period we are forced to charge you an amount of €55,- per reserved time lock